Frequently Asked Questions

Hotel Vierjahreszeiten is a family-run 4-star superior hotel specializing in wellness, active holidays, and gourmet experiences in the Vinschgau Valley, South Tyrol.

The hotel is situated in a central yet quiet location in Schlanders, the main town of the Vinschgau Valley. Address: Hauptstraße 8, 39028 Schlanders, South Tyrol, Italy.

The town center is about 2 minutes away, and the train station can be reached in approximately 5 minutes.

Yes, a bus stop is located directly in front of the hotel entrance.

No, the First Class Hotel Vier Jahreszeiten is a casual hotel where everyone can feel comfortable. Our hotel welcomes all guests – families, couples, groups, and business travelers – and offers a relaxed, informal atmosphere combined with high comfort and excellent service.

The range includes cozy double rooms in alpine style as well as luxurious suites with private sauna or whirlpool on the terrace of the deluxe suites.

Yes, upon request. A surcharge of 30% per day applies to the listed daily rate.

The local tax is €3.50 per person per day from the age of 14.

Yes, the hotel offers barrier-free access and wheelchair-accessible rooms.

Yes, all rooms are air-conditioned; the penthouses additionally feature air conditioning systems.

Yes, all rooms have a balcony with morning or afternoon sun.

Check-in: 2:00 PM – 9:30 PM
Check-out: until 11:00 AM
Late check-out is available upon request and subject to availability.

Yes, free Wi-Fi is available throughout the hotel.

Yes, the hotel offers the perfect setting for both meetings and conferences as well as private celebrations. For conferences, there is a room for up to 30 people with direct access to the garden terrace, state-of-the-art event technology, flexible seating arrangements, and business menus. For celebrations such as weddings or anniversaries, the spacious dining hall accommodates up to 150 guests and features a sun terrace with mountain views. The team organizes each event individually and provides support with all organizational aspects.

It includes a rich breakfast buffet with regional organic products, an afternoon buffet, and a 5- to 6-course gourmet dinner with salad and cheese buffet.

1. Breakfast: 7:30 AM – 10:30 AM
2. Afternoon buffet: 3:00 PM – 5:00 PM
3. Dinner: 7:00 PM – 8:00 PM

Yes, upon request and for an additional service charge.

Absolutely. Vegetarian, gluten-free, and lactose-free dishes are available upon request. Please inform us in advance.

We use seasonal South Tyrolean products from the region and offer a fine selection of wines from our in-house cellar.

Yes, there is a stylish bar with a sun terrace for coffee, cake, and cocktails.

€35.00 per person will be deducted. This does not apply to special offers or packages.

Yes, the hotel features the Body Art Spa with sauna area, beauty center, outdoor pool, and indoor pool.

Over 2,500 m² with separate areas for relaxation (adults preferred) and families.

A heated indoor pool (approx. 29°C), an outdoor pool, and a whirlpool.

Yes, massages, baths, and treatments can be booked separately.

Finnish sauna, thalasso therapy, aroma steam bath, salt sauna, and infrared cabins.

Yes, with heated loungers and a vitality bar offering refreshing drinks and healthy snacks.

Yes, a fitness room as well as opportunities for mountain biking, hiking, golf, and tennis in the region.

Yes, with a bike room, washing area, tools, and tour tips. The hotel is also located directly on the Via Claudia Augusta.

Highlights include the Laas marble, Glurns, Lake Resia, and Churburg Castle.

Yes, it is an ideal starting point for tours such as the Stelvio Pass.

A guest card that includes the use of public transportation.

Yes, parking spaces and a garage are available.

Yes, charging facilities for electric cars are available.

Fitness room, billiards table, and a cozy fireplace lounge.

Yes, upon request. Cost: €22.00 per day (excluding food). Dogs are not allowed in the dining or wellness areas.

Yes, available upon request when sharing a room with two full-paying adults.

Yes, nearby there is a playground and sports facilities such as tennis, mini golf, and climbing park.

Payment on departure in cash (max. €4,999 according to Italian regulations) or by card (EC, Visa, Mastercard).

Yes, via bank transfer:

• Bank: UniCredit
• Beneficiary: SEPLA S.R.L.-G.M.B.H.
• IBAN: IT41X0200858591000101293286
• BIC: UNCRITM1VB8

There is no statutory right of withdrawal under the Italian Consumer Code. However:

• Up to 1 month before arrival: free cancellation (in writing)
• Less than 1 month / late arrival / early departure: up to 80% of the booked price will be charged

We recommend taking out travel cancellation insurance.