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Rates:
The guest room rates are calculated per person and per day, and include all taxes and duties. At the time of reservation, you have the choice of reserving your room with or without the evening menu. Everything else that is still included in the price can be found in our inclusive services.

Arrival and Departure:
Check-in time for our guest rooms is 3:00 pm on the day of arrival. If you arrive earlier, you have access to all the amenities of our hotel. On the day of departure check-out time is 12:00 noon.

Reduced Rates:
Prices and information for children, see family world. In a Room occupancy with 3 adults, we calculate for the 3rd Person only Euro 85, - per day in all room categories.

Half-board:
All weekly offers and arrangements include complete half-board with evening menus and inclusive services. So that you can enjoy your evenings as you wish, you have the possibility of coming to dinner between 7:00 and 9:00 pm. You may reserve your room without the evening menus at the given daily rates and take advantage of our daily menu with our à la carte offers. If you have reserved your room with evening menus and don’t partake of our evening cuisine, we’ll credit your bill with 15 euros per person and evening. In the time periods from 18.07. – 05.09.2009, complete half-board, that is, inclusive evening menus is obligatory with your reservation.

Parking/Underground Garage:
You can use our own hotel parking lot free of charge. Please reserve an underground parking space when you make your reservation.

Dogs:
Dogs are welcome if they are registered with us in advance. We charge 10 euros per day without food. We will charge 30,- euros for final cleaning if necessary. Please have understanding for the fact that dogs are not permitted in the dining room or in the bathing facilities.

Hotel Bill:
Please pay your bill either with cash or an EC Card. You may also transfer the cost of the room to the bank mentioned below before arrival. It is also possible to pay via credit card (Visa, Mastercard). In the case of payment with American Express, we add an additional 1% to the hotel bill.
Bank connection:
Südtiroler Sparkasse, Filiale Schlanders
IBAN: IT87M0604558920000005000824 BIC: CRBZIT2B024

Cancellation:
No cancellation fees incur in the case of written cancellations that are received up to one month before arrival. Cancellations that occur after this point or during your stay will be examined individually. We reserve the right however to charge up to 80% of the price of accommodation if the room cannot be resold. This also applies to late arrivals and early departures. The Italian conditions regarding hotel contracts apply. In order to avoid bother, we suggest that you complete a travel cancellation insurance policy.